Shipping & Tracking
Shipping is FREE sitewide with Pearlescent Pony -- No matter where in the world you are!
Each product's shipping time varies, but is conveniently located in the description of each product. Please allow 3-4 days for your order to be processed.
- Browbands take 2-4 weeks to be made and shipped
- Bridles take an average of 3-4 weeks to be made and shipped, but can take 4-5 in rare cases
You can usually tell how far along your order is by checking your date of purchase and adding however many weeks its been, in accordance to the information above. If it has been over the expected custom making time and you would like an update, please contact us with your order number and the full name on your order.
You may reach us by call or text (859)340-5422, email email@example.com , or by messaging us on Facebook. www.facebook.com/pearlescentponytack/
Thank you for shopping with us, and we hope to hear from you soon!